Terms & Conditions
1. Booking & Reservation
By making a reservation at Villa Lucilla, you agree to comply with and be bound by these terms and conditions. All booking requests are subject to availability and confirmation by the property management.
A reservation is only considered confirmed once the required deposit has been received and you have received a confirmation email.
2. Cancellation Policy
Our standard cancellation policy is as follows:
- Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.
- 50% refund for cancellations made at least 7 days before check-in.
- No refunds for cancellations made within 7 days of check-in.
3. House Rules
- Check-in: 15:00 - 22:00
- Check-out: 11:00
- No smoking inside the villa.
- No pets allowed unless specifically agreed in writing.
- No large parties or events without prior authorization.
- Respect for neighbors and quiet hours between 23:00 and 08:00.
4. Security Deposit
A security deposit of €500 is required for all stays. This will be held and released within 7 days of checkout, subject to an inspection of the property.